Welcome New Resident Ambassadors

Eric and Donna Swenson

No matter what age you are, it’s never easy moving into a new city or community. Often we don’t know how to navigate around the community, find the best stores and restaurants, learn what there is to do in the area and so on. At Franke Tobey Jones we have a wonderful group of residents called the Resident Ambassadors who help welcome new residents, show them around and befriend them. During COVID restrictions the program was temporarily suspended, but we are glad to say that the program has been reinstated with several new Ambassadors.

We’d like to welcome and say thank you to our new Resident Ambassadors, and recognize and thank those that are continuing. A big welcome to:

  •  Eric and Donna Swenson – Bristol View Apartments
  • Rick and Cora Bock – Bristol View Apartments
  • Suzie and Norm Dicks – Bristol View Apartments
  • Elaine Stafford – Duplex Cottages
  • Londa Sevier – Duplex Cottages
  • Louise Brightwell – Tobey Jones Building
  • Jeanette Adkins – Lillian Pratt Building
  • Terry Stuver – Lillian Pratt Building

Continuing Ambassadors:

  • Shelby Clayson – Duplex Cottages
  • Barbara Miener – Duplex Cottages
  • Jack Falskow – Duplex Cottages
  • Jane Schuneman – Garden Apartments
  • Pat Mail – Garden Apartments
  • Mame Matteson – Garden Apartments
  • Marcia Winkle – Garden Apartments
  • Mary Damonte – Garden Apartments
  • Joan Bannister – Tobey Jones Building
  • Yvonne Zubalik – Tobey Jones Building
  • Orvis Harrelson – Lillian Pratt Building

“I enjoy being a Resident Ambassador.  It’s very helpful for new residents to show them  features around both our FTJ campus and in the the larger community as well, says Resident Ambassador Marcia Winkle.  “It’s always fun meeting new arrivals and helping them to feel at home as we do.”

The Resident Ambassadors call and meet new residents, and are the new resident’s connection for the first 2 or 3 days (or 2 or 3 weeks). They answer questions or concerns, sit with new residents at meals, invite them to classes, act as tour guides around campus and just make new residents feel totally welcomed and embraced.

“We want to make each person’s move-in as stress-free as possible, and we want everyone to feel right at home very quickly,” comments Michelle Olafson, FTJ Director of Admissions and Resident Relations. “Each Resident Ambassador has business cards that they give out for easy access, and they each have a name tag so they can be easily spotted. The Resident Ambassador’s are a very special part of Franke Tobey Jones, and we appreciate them very much! I was recently told by a new resident that they couldn’t have made it without the help of their Resident Ambassador. The daughter of this new resident came in and told me personally what a great help the Ambassador was to her mother and how much easier it was for her to get settled.”

There are currently twenty two Resident Ambassadors from all areas of campus including the Bristol View Apartments, Duplex Cottages, Garden Apartments, Tobey Jones building and Lillian Pratt building.

“The Resident Ambassador program is equally good for new residents and the ambassadors,” says Resident Ambassador and Tobey Jones building resident Yvonne Zubalik. “I really enjoy getting to know new people and acquainting them with life here. For them, it helps to have a person who will make sure they know about the schedule, will accompany them to classes, etc., and get them started. Very soon they will make friends and feel at home.”

Categories: Meet Our Residents