Coronavirus (COVID-19)

If you would like to receive COVID-19 updates from us, please give us your name and email. We will also be updating our Facebook page as necessary.  Facebook.com/franketobeyjones.

 

April 7

As we continue our COVID-19 restrictions it seems by all indications that Washington State is flattening the curve, and this is good news!  But, we must all stay vigilant to keep the curve going in the right direction.  We thank all of our residents, team members and family members who are helping keep our Franke Tobey Jones community safe.

According to Tacoma-Pierce County Health Department, effective last Friday, April 3, all staff working in long-term care must wear a mask at work.  For clinical staff, a mask must be worn during their entire shift and cannot be a homemade mask.  All non-clinical staff must wear a mask at all times while at FTJ when moving through any part of any building where residents reside.  FTJ is supplying masks to all our team members.

We are also recommending to all our residents that they wear masks when out of their duplex/apartment.  Because not everyone has a mask, we have been reaching out to numerous sources to obtain homemade masks and hope to have some on campus in the near future for our residents who need one.

Our Personal Concierge program continues to be a success in connecting residents with their family members and answering questions and requests from family members as it pertains to their loved ones at FTJ.  We continue to implement many, many Facetime sessions daily; deliver groceries, sundries, homemade treats, cards and more to our residents; and communicate with family members regarding the latest COVID-19 information that we have.

We continue to follow and enforce all COVID-19 restrictions and guidelines provided by the Department of Health, the Centers for Medicaid and Medicare Services (CMS) and the CDC.

Again, we are truly grateful for our staff who are taking so many precautions while caring for our residents, and for the support we’ve been receiving from our residents and family members during this uniquely challenging time.  We know that it is genuinely difficult for everyone to be isolated, but everyone’s efforts are paying off.  Our quote of the week is from Isabel Allende ~ “We all have an unsuspected reserve of strength inside that emerges when life puts us to the test.”  Isn’t this so true!  We are resilient in times like these and forge our way everyday through uncertainty, challenge and change.  We will all get through this together, ever more grateful when we get to the other side.

As always, if you have questions, please either call me or Bob Beckham our COO.

253-752-6621.  jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com

Sincerely,

Judy Dunn, President & CEO

 

March 26, 2020

We are so happy to say that there are still no cases of COVID-19 at Franke Tobey Jones.  We continue to follow guidelines from the state government and the Centers for Disease Control.  We are also regularly updating our COVID-19 protocols to ensure the continued safety of our residents and staff. 

We are grateful for the support we’ve been getting from our residents and family members during this uniquely challenging time. We thank the family members and friends of our residents who have been understanding of our new policies set in place to protect our campus from this serious threat.  We also have deep appreciation for our staff who are taking so many precautions while caring for our residents. 

As you are well aware by now, visitors are not allowed on our campus.  The only exception is in end of life situations.  To help keep the connections between our residents, families and staff strong during this time of visitor restrictions, we have implemented a Resident Concierge program for all residents. The Resident Concierge team members have been in touch with residents and families/POAs to answer questions and to be the liaison for items the resident may need. Our team members are also helping to facilitate Facetime and Skype conversations between residents and family which has worked very well. 

We are encouraging our resident to not leave campus and to practice social distancing while on campus.  Also, to wash their hands often and use hand sanitizer as well as to not go from building to building.  Furthermore, our staff are required to undergo COVID-19 screening daily before starting their shift including checking temperature and answering questions about COVID-19 signs and symptoms. Staff that show any signs of illness will be sent home.

 Our dining rooms are closed where appropriate, and residents are either picking up their meals or meals are being delivered to the residents.  And while all of our group activities and events remain cancelled, we are still providing individual activities and engagement to residents. We are continuing to practice high frequency cleaning, especially on high touch surfaces such as railings, tables, chairs, etc. 

Our Point Defiance ~ Ruston Senior Center is also closed; however, we are supporting our community by providing lunches for pick up and check-in phone calls from our Senior Center staff members.

What we know for sure is that in adversity – together we are better, stronger, and smarter than we are alone.  Nothing is stronger than all of us pulling together. Thank you for your continued understanding and support as we face these challenging times with team work, communication, care and dedication to our precious residents and team members.

As always, if you have questions, please either call me or Bob Beckham our COO.

253-752-6621.  jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com

Sincerely,

Judy Dunn, President & CEO

 

March 16, 2020

Dear Residents and Family Members,

We are thankful to report that there are still no known or suspected cases of COVID-19 at Franke Tobey Jones.  Please know that maintaining the health, wellness and safety of your loved ones and our team members is our number one priority. We continue to do everything possible to protect our residents and staff and to be positioned to respond quickly and effectively should it impact someone in our setting. Staff and vendors are being monitored routinely for signs and symptoms and will be managed accordingly following recommended CDC/DOH protocols for testing and further treatment as needed. 

In accordance with the updated federal guidelines we are also implementing the following:

Effective March 16th

  • Visitors
    • All visitors are prohibited
    • Exceptions will be made for end-of-life situations
  • Vendors
    • Vendor deliveries in LP will be dropped off at the front desk
    • Non-essential medical providers will not be allowed to visit residents (podiatrist, dentist, etc.)
  • Activities
    • All group activities throughout campus will be discontinued in Assisted Living and Skilled Nursing
    • Memory Care activities will continue with social distancing implemented when possible
  • Wellness Center
    • All group classes are discontinued
    • All personal training sessions are discontinued
    • Resident use of the Wellness will continue
  • Transportation
    • Transportation will continue to be provided for residents for medical appointments only
  • The Rez
    • The Rez will remain open as scheduled

Starting with the noon meal on March 17th

  • Tobey Jones Building Dining 
    • The dining room will be closed to dining
    • Meals will be available for pick up only from the dining room
  • Assisted Living Dining
    • The dining room will be closed to dining
    • Meals will be delivered to the residents in their rooms or can be picked up from the dining room
  • Skilled Nursing Dining
    • The dining room will be closed to dining
    • Meals will be delivered to the residents in their rooms
    • Residents requiring assistance or observation during meals will be assisted/observed by clinical staff in their rooms
  • Memory Care Dining
    • The dining room will remain open to dining
    • The dining area will be expanded to include the Activity area to allow for more social distancing
    • No more than 2 residents will be allowed per table
  • Garden Apartments
    • The continental breakfast will be discontinued
    • GA residents who dine in TJ can also pick up meals from the TJ dining room

We are working on a plan in which staff members will serve a group of residents as their conduit between family and residents. They will assist with coordination of laundry, pet care and grocery delivery, etc. as well as passing along any clinical information or questions to our Resident Care Supervisors. Our Resident Care Supervisors will work with families and residents regarding medications, medical appointments and all other things clinical. We will be in touch as this plan is finalized.

We understand this continues to be a burden and is a significant change to Franke Tobey Jones operations.  Please help us keep our residents and team members healthy. We recognize how difficult this will be yet limiting residents to potential exposure is a crucial element of containment.  We’d also  like to once again thank all our hard-working staff for being so dedicated in helping to keep Franke Tobey Jones safe.

If you would like to receive COVID-19 updates, please go to our website to sign up, www.franketobeyjones.com.  Or, email your email address to Christine Hall at chall@franketobeyjones.com to be added to the COVID-19 update list.

If you have questions, please contact Judy Dunn, President & CEO, or Bob Beckham, Chief Operations Officer at 253-752-6621 or email:    

Judy:  jdunn@franketobeyjones.com or Bob:  bbeckham@franketobeyjones.com

 

March 13, 2020

Dear Franke Tobey Jones Residents and Family Members,

We are thankful to report that currently there are no known or suspected cases of COVID-19 at Franke Tobey Jones.  In concern for our residents and team members, and in anticipation of more stringent federal regulations, visitors will not be allowed on the Franke Tobey Jones campus starting Monday, March 16, 2020.  This includes private companions.

We understand this is a burden to our residents and families.  Please help us keep our residents and team members healthy. We recognize how difficult this will be, yet limiting residents to potential exposure is a crucial element of containment. While this is a significant change to the operating practices of Franke Tobey Jones, we are dedicated to making the adjustments needed to prioritize and protect the needs of our residents and the staff who care for them.

  • Residents are strongly encouraged to not leave the Franke Tobey Jones campus.  For physician appointments or other urgent needs, please call our front desk at 253-752-6621 for assisted living, and 253-756-6234 for the Care Center.
  • If you are involved in your loved one’s care or assisting with medications and have concerns, also please contact the appropriate front desk and we will have a team member reach out to you.
  • Please bring supplies or any items for your loved one to the assisted living front entrance between 8 am and 7 pm. 

We understand that this will be a difficult time for our residents and families.  We encourage alternate ways of visiting with your loved ones, such as phone, face time, email, and skype. 

You may have many questions. We will update you as soon as we have more information to share.  Please go to our website for the most up to date information.  If you would like to receive COVID-19 updates, please go to our website and sign up for these.  www.franketobeyjones.com   Or, email your email address to Christine Hall at chall@franketobeyjones.com and she will put you on the list to receive COVID-19 updates.

We’d also like to thank all our hard-working staff for being so dedicated in helping to keep our communities safe.

If you have questions, please contact me or Bob Beckham, Chief Operations Officer.  253-752-6621. 

Judy:  jdunn@franketobeyjones.com

Bob:  bbeckham@franketobeyjones.com

 

Sincerely,

Judy Dunn, President & CEO

March 11, 2020

Dear Franke Tobey Jones Resident Family Members,

While we do not yet have a confirmed case of the coronavirus (COVID-19) at Franke Tobey Jones, the news about the spread of this new virus, and the risks it poses for those who become infected, is concerning to us all. Please know that maintaining the health, wellness and safety of your loved ones and our team members is our number one priority. We continue to do everything possible to protect our residents and staff and be positioned to respond quickly and effectively should it impact someone in our setting.

We are closely monitoring the latest information from the Washington Department of Health (DOH) and the Centers for Disease Control and Prevention (CDC), and we are working with state and local public health and emergency preparedness officials to strengthen our preparation for a possible outbreak of coronavirus. We are also adhering to Governor Inslee’s Proclamation 20-06 issued on 3/10/2020. That proclamation requires the following:

  • All residents in assisted living, skilled nursing and memory care are limited to one (1) adult visitor per day. This does not apply to end-of-life situations. Contracted care providers are not included in the one visitor per day limit. All visits must take place in the resident room only.
  • All visitors must be screened prior to entry for signs and symptoms of COVID-19. This includes completing a questionnaire regarding your potential exposure to COVID-19 and having your temperature checked.
  • All visitors must sign-in each day. New sign-in requirements include showing ID, providing contact information and recording your time in and time out.

We are also implementing increased measures that include:

  • Cancelling large group activities, events, residents trips and outings.
  • Limiting use of our Wellness Center to residents only.
  • Screening all staff and vendors each day for signs and symptoms of COVID-19 including a symptom and exposure questionnaire and temperature checks.

In addition to the bullets above, we are also focused on infection control best practices with our staff and residents.  Staff have been trained on the symptoms of the Coronavirus (COVID-19), CDC recommended infection prevention techniques, and have clear protocols for staff to stay home and not come to work if they are ill or symptomatic.  Residents are being routinely monitored for signs and symptoms and will be managed accordingly following recommended CDC/DOH protocols for testing and further treatment as needed.

You are a key partner in keeping yourself and others healthy—wash your hands often; avoid touching your eyes, nose, and mouth; and if you are feeling ill, we ask that you not visit at this time. Communication is key, and we will continue to update you on important news or emerging issues. Please visit our website www.franketobeyjones.com for regular updates and to sign-up for notifications.  Please do not hesitate to contact me or Bob Beckham with any questions or concerns you may have.

Sincerely,

Judy Dunn, President & CEO

March 10, 2020

Regarding our Point Defiance ~ Ruston Senior Center

Due to the high susceptibility of seniors to the Coronavirus (COVID-19), the Health Department is recommending that all individual’s 60 and over stay at home.  In following their guidelines, the Pt. Defiance~Ruston Senior Center will be suspending our classes until further notice.

At this time, Catholic Community Services (CCS), will be serving pick-up meals out of the back (kitchen) door Monday through Thursday.  If you use the Shuttle and cannot get here, we may be able to deliver your meal.  Call (253) 756-0601 to inquire about delivery. 

We will keep you updated through email notifications to those on our email list or you can check our Facebook page.  If you are not on our email list, please provide an email address so that you will be included in the notifications.

We will be making welfare checks periodically to check on our participants.  Staff will be in the office and you are always welcome to call (253) 756-0601 during office hours. 

It is our hope that you all stay healthy.  Please forgive any inconvenience that this might cause.

Thank you,

Your Point Defiance ~ Ruston Senior Center Staff

March 9, 2020

While we do not have a confirmed case of the coronavirus (COVID-19) at Franke Tobey Jones, the news about the potential spread of this new disease, and the risks it poses for those who become infected, is concerning to us all. Please know that maintaining the health, wellness and safety of our residents and staff is our number one priority.

  • We have emergency preparedness and infection prevention and control plans in place, which address how we prepare for and manage infectious disease outbreaks. We are incorporating new information on coronavirus into those procedures as it becomes available. Our staff are trained in infection control practices and follow established protocols based on that training.
  • We have clear protocols for staff to stay home and not come to work if they are ill or symptomatic, and we are asking residents to self-isolate if they are symptomatic.
  • We are closely monitoring the latest information from the Washington Department of Health and the Centers for Disease Control and Prevention (CDC), and we are working with state and local public health and emergency preparedness officials to strengthen our preparation for a possible outbreak of coronavirus.
  • We are limiting visitors into our buildings as well as screening them for possible symptoms if they absolutely need to enter our buildings.
  • We are cancelling some group activities.
  • The Admissions Team will be in contact with anyone scheduled to tour our campus as well as screen any drop-in tours.
  • We are contacting off-site caregiver companies and caregivers that regularly visit our campus to ensure that they are following the same protocols as our staff.
  • In dining the following changes will occur:
    • Discontinuing all self-service food and beverages
    • Multi-use items such as salt and pepper shakers will be replaced with single use items.
    • Table linens will be discontinued for more effective sanitizing of dining tables

Regarding our Point Defiance ~ Ruston Senior Center:  Large group activities, including craft classes, strength and balance, yoga, line dancing, tap dancing, etc. are cancelled until further notice. For now, AARP tax prep will take place by appointment only.

Communication is key, and we will continue to update you on important news or emerging issues. Please continue to visit our website for regular updates. You can also sign up below to receive updates.

March 4, 2020

Since our last letter to you, there have been additional cases of coronavirus (COVID-19) confirmed in King and Snohomish Counties.  Our hearts are with those who have been affected by this outbreak.

It’s important to emphasize thus far the vast majority of cases have experienced relatively mild symptoms, such as fever and cough.  Currently no one at FTJ has been diagnosed with COVID-19.

We take the safety of everyone seriously and want to share with you how Franke Tobey Jones is responding to this changing situation. Click Here for more information and links.