Coronavirus (COVID-19)

If you would like to receive COVID-19 updates from us, please give us your name and email. We will also be updating our Facebook page as necessary.  Facebook.com/franketobeyjones.

 

November 25

This week we’d like to start off by sharing some good news. On Monday, the remaining resident finished their quarantine period and was able to return to their room. The COVID wing is now empty and closed. Monday’s COVID testing resulted in 2 staff with positive results, one a direct- care staff and one a non-direct care staff member. These 2 staff members have been notified and will self-quarantine at home. Following Tacoma-Pierce County Department of Health guidance, testing will continue for residents and staff in the Care Center the next two weeks on 11/30 and 12/7.

During this time of Thanksgiving, we give thanks to our wonderful residents, resident family members and team members.  Have a lovely, socially distanced and healthy Thanksgiving!

If you have any questions, please do not hesitate to reach out via email to me (jdunn@franketobeyjones.com) or Bob Beckham (bbeckham@franketobeyjones.com) or by phone at 253-752-6621.

Thank you,

Judy Dunn, President and CEO


November 21

This is an update regarding the Thanksgiving Holiday sent from our state association LeadingAge WA.

Letter to Family Residents Staff Thanksgiving – LeadingAge WA


November 21

As you are all aware, Governor Inslee recently updated COVID guidelines and restrictions. Considering this announcement, we have modified FTJ operations to include:

  • Closing the Tobey Jones Building dining room. Residents can pick up their meals from the dining room.
  • Until further notice all exercise classes held in the Wellness Center and TJ Solarium are canceled. Use of the Wellness Center/exercise equipment is limited to one resident/one household at a time and must be scheduled in advance. Exercise classes will soon be offered via Zoom meetings. The FTJ Fitness team is working hard to create classes that will be appropriate and safe to do in your own home.
  • Senior University classes will now be entirely via Zoom meetings. Any classes that were being held in the TJ Parlor or Wellness Center are either canceled or available via Zoom.

Starting the week of November 23 virtual visits will be incorporated into the visitation schedule. We will be offering virtual visits on Tuesdays and Thursdays and window visits on Mondays, Wednesdays, and Fridays. Please call the reception desk to schedule at 253-752-6621. We are also working on some “Merriment” for our residents during the month of December – all within the state and CDC guidelines.

The latest COVID testing took place on November 18. All residents and staff that were tested were negative. There are two results still outstanding. We were notified that a direct-care agency staff member, tested outside of Franke Tobey Jones, did test positive for COVID this week. Of the previous positive results, only one resident is waiting for their quarantine period to end in the COVID unit before returning to their room. This will hopefully happen early this next week. One staff member continues to self-quarantine at home and should return to work early this week.

Following the recommendation of Tacoma-Pierce County Health Department, testing will continue November 23rd and 30th for Skilled Nursing and Memory Care residents and staff working in the Care Center building. The increasing number of COVID-19 cases in Pierce County impacts the risk of exposure outside of FTJ. Please continue to be vigilant in your efforts to follow all recommended guidelines.

Thanksgiving is next week, and as mentioned in last week’s update, it will look a lot different this year. Please refer to the COVID Holiday Guidelines that were part of last week’s update. Any travel increases the chance of exposure to COVID-19, so staying home is the best way to protect yourself and others. We will be providing our residents with a lovely Thanksgiving meal which is always a real treat.  Click here for the link to the CDC holiday guidelines.

LeadingAge Washington, our state association for non-profit aging providers, has provided information for the upcoming holiday that can be found here.  Letter to Family Residents Staff Thanksgiving – LeadingAge WA

We wish you a very happy Thanksgiving, even though it will be different this year. Our thoughts and hearts are with our residents, resident family members and team members to have a safe and healthy holiday.  As always, thank you for your ongoing support as we continue to navigate this pandemic together.

If you have any questions, please do not hesitate to reach out via email to me (jdunn@franketobeyjones.com) or Bob Beckham (bbeckham@franketobeyjones.com) or by phone at 253-752-6621.

Thank you,

Judy Dunn, President and CEO


November 14

The latest COVID testing took place on November 11. We have two additional positive results. One is a resident in skilled nursing and one is a non-clinical staff member. We are happy to report that 5 residents have transitioned out of the COVID unit and back to their rooms.  Sadly, one resident with underlying medical conditions passed away.  Our thoughts go out to the family during this difficult time.  Some staff members have returned to work while others continue to self-quarantine at home following CDC guidance for return to work.

Testing will continue, following the recommendation of Tacoma-Pierce County Health Department, and will take place November 18 as well as the following week for Skilled Nursing and Memory Care residents and staff working in the Care Center building. 

Pierce County is seeing an increasing number of COVID-19 cases, which impacts the risk of exposure outside of FTJ.  It’s time to renew our commitment to reducing the spread of the virus in our community.

We will continue to provide you with periodic updates with as much information as we can regarding our efforts to combat COVID-19.  We thank our team members for their efforts in following the protocols set in place.  On behalf of our entire Franke Tobey Jones community, thank you for your continued patience and support. 

Starting the week of November 23 virtual visits will be incorporated into the visitation schedule.  We will be offering virtual visits on Tuesdays and Thursdays and window visits on Mondays, Wednesdays, and Fridays.  Please call the reception desk to schedule at 253-752-6621.

The holiday season is coming soon, and we know it’s a time when many families gather and travel long distances to celebrate together.  We all look forward to this festive time of year and the opportunity to be with those that we love.  But this year it will need to be a bit different to prevent the spread of COVID 19.  Since traveling, near or far, increases the chance of exposure to COVID-19, staying home is the best way to protect yourself and others.  The Governor has recently released travel guidance for the holiday season.  Please know that we are working on some ideas to bring some merriment to our residents and team members during this challenging holiday season, as we all love the traditions that make the holidays so special! 

Our hope is that all our residents, team members and resident family members will be able to enjoy this holiday season…even though it will be very different.  As always, thank you for your ongoing support as we continue to navigate this pandemic together.

As always, if you have any questions please do not hesitate to reach out via email to me (jdunn@franketobeyjones.com) or Bob Beckham (bbeckham@franketobeyjones.com) or by phone at 253-752-6621.

Thank you,

Judy Dunn, President and CEO


November 6

This week’s COVID testing took place on November 4, with two additional positive cases: one resident and one non-direct care staff member, both in Skilled Nursing. The resident is being moved into the COVID unit. We are happy to report that one resident is able to transition out of the COVID unit and back to their room. All other COVID positive residents remain stable at this time. Staff members continue to self-quarantine at home and follow CDC guidance for return to work.

Testing will continue, following the recommendation of Tacoma-Pierce County Health Department, and will take place November 11 and November 18 for Skilled Nursing and Memory Care residents and staff working in the Care Center building. We thank our team members for all their efforts in following protocols in place.

Window visits for Skilled Nursing and Memory Care residents have resumed on a limited basis. The location for Skilled Nursing has changed and is now by the dining room courtyard; please follow the signs. We know how important these visits are to both families and residents and appreciate your patience during these changing times.

We will continue to provide you with periodic updates with as much information as we can regarding our efforts to combat COVID-19. We thank our team members for their efforts in following the protocols set in place. On behalf of our entire Franke Tobey Jones community, thank you for your continued patience and support.

As always, if you have any questions please do not hesitate to reach out via email to me (jdunn@franketobeyjones.com) or Bob Beckham (bbeckham@franketobeyjones.com) or by phone at 253-752-6621.

Thank you,

Judy Dunn, President and CEO


October 30

We want to share updated information regarding the current status of COVID cases at FTJ.  After our testing on Wednesday, October 28th we have no additional residents who have tested positive for COVID. We still have a total of six skilled nursing residents confirmed with COVID-19. Five of them remain in our COVID isolation unit and one remains in the hospital. All six residents remain stable at this time. This week’s testing did identify three staff members that have tested positive for COVID.  Two are FTJ team members and one agency staff. One FTJ team member and the agency staff provide direct clinical care and one FTJ team member is non-clinical.

Following the recommendation of Tacoma-Pierce County Health Department, testing will take place November 4 and November 11 for Skilled Nursing and Memory Care residents and staff working in the Care Center building. We thank our team members for all their efforts in following protocols in place.

As you know, we have had to discontinue window visits in skilled nursing and memory care. This situation is currently being evaluated and we hope to have an update early next week.

The question has been raised, “What happens if an independent resident tests positive?” In this case, the resident would isolate in their apartment and contact their doctor. We could also admit them to the COVID unit in our skilled nursing if there was a room available.

We will continue to provide you with periodic updates with as much information as we can regarding our efforts to combat COVID-19.  Our team has been diligent in following the protocols set in place, and we are proud of their efforts to keep the case count so low.  On behalf of our entire Franke Tobey Jones community, thank you for your continued patience and support. 

We fully understand the unpredictability of this ongoing COVID situation. We sincerely appreciate your continued patience as we find our way through these ever-changing guidelines.

As always, if you have any questions please do not hesitate to reach out via email to me (jdunn@franketobeyjones.com) or Bob Beckham (bbeckham@franketobeyjones.com) or by phone at 253-752-6621.

Thank you,

Judy Dunn, President and CEO


October 26

We want to inform you that we have a resident in Skilled Nursing who tested positive for COVID.  This resident was transferred to the hospital for supportive care and appears to be stable.  Two other residents in Skilled Nursing have mild symptoms and have been moved to our Care Center COVID unit while waiting test results.  The families of these three residents have been informed. We have been in touch with Tacoma Pierce County Health Department and follow their guidance on upcoming testing this Wednesday and next week for residents in Skilled Nursing, Memory Care and staff in the Care Center building.

We will continue to provide you with periodic updates with as much information as we can regarding our efforts to combat COVID-19.  Our team has been diligent in following the protocols set in place, and we are proud of their efforts to keep the case count so low.  On behalf of our entire Franke Tobey Jones community, thank you for your continued patience and support. 

As always, if you have questions, please either call me or Bob Beckham our COO.

253-752-6621. 

jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com

Sincerely,

Judy Dunn, President & CEO


October 23

We want to inform you that we have our third case of COVID-19 at Franke Tobey Jones.  We learned one agency staff member recently tested positive and is quarantined at home.  This employee is a direct care provider, last worked on October 20 and did not display any symptoms at work.  This agency staff has only worked at Franke Tobey Jones. We are working closely with Tacoma-Pierce County Health Department and are following their recommendations and testing guidance. We will be testing residents in skilled nursing and memory care and all staff working in the Care Center next week and the following week. Updates will follow regarding the results of testing.

Please know that we continue to follow guidance set forth to stop the spread of COVID-19 as provided by the various regulatory authorities.  These protocols include screening, wearing masks and appropriate PPE, rigorous disinfecting and limiting access to areas on campus.  A reminder, the Health Insurance Portability & Accountability Act (HIPPA) protects medical data; we are unable to share specific details.

Franke Tobey Jones appreciates your understanding as we continue to vigorously enforce the state’s decision to restrict all visits into skilled nursing and memory care at this time.  This is certainly frustrating when wanting to see loved ones, but we want to do everything in our power to keep our residents healthy.  We continue to encourage family members to communicate regularly through your FTJ Personal Concierge team member, video calls, phone calls and emails.  For more information on scheduling virtual visitation, please contact your Personal Concierge team member or call 253-752-6621.

We will continue to provide you with periodic updates with as much information as we can regarding our efforts to combat COVID-19.  Our team has been diligent in following the protocols set in place, and we are proud of their efforts to keep the case count so low.  On behalf of our entire Franke Tobey Jones community, thank you for your continued patience and support.  

As always, if you have questions, please either call me or Bob Beckham our COO.

253-752-6621.  jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com

Sincerely,

Judy Dunn, President & CEO


October 13

Last week we implemented our second round of COVID 19 testing for team members as well as residents in assisted living, memory care and skilled nursing.  We are happy to report that all staff and residents tested negative. This is fabulous news again.

You may remember prior to the positive test a couple weeks ago, we had started small group activities and communal dining in assisted living. This was due to being in Phase 2 of the Safe Start Plan for Long Term Care which is based on COVID-19 case counts in Pierce County. Over the past two weeks the case counts in Pierce County have escalated to the point that we are now back in Phase 1 of the Safe Start Plan for Long Term Care. Because of this we are currently not allowed to conduct small group activities or communal dining in skilled nursing or assisted living areas.

It’s that time of year when the weather is getting unpredictable with intermittent sun and showers. However, we are still open for window visits. Our window visit areas are covered, so if you would still like to visit in the unpredictable weather, please make a reservation with our receptionist at 253-752-6621. If you prefer not to brave the elements, we are still offering virtual visits which you can schedule with your Personal Concierge.

We fully understand the unpredictability of this ongoing COVID situation. We sincerely appreciate your continued patience as we find our way through these ever-changing guidelines. As things change we will continue to provide updates to keep everyone informed.

As always, if you have any questions please do not hesitate to reach out via email to me (jdunn@franketobeyjones.com) or Bob Beckham (bbeckham@franketobeyjones.com) or by phone at 253-752-6621.

Thank you,

Judy Dunn, President and CEO


October 5

This is an update to our last COVID update in which we reported a team member testing positive for COVID.  

Last Wednesday and Thursday we tested all staff and residents in Assisted Living, Memory Care and Skilled Nursing for COVID-19, and we want to report that all results came back negative

This is phenomenal news and a direct result of everyone’s hard work and attention to mask wearing, hand washing and social distancing. We sincerely thank all of our staff and family members for their continued hard work and diligence in protecting our residents as well as yourselves, your coworkers and your families. 

We have all heard the term “COVID fatigue.” We have been at this for a long time and it can be easy to get lazy with social distancing or mask wearing. We want to stress the continued importance of these measures. They do make a difference.

We will repeat testing this Wednesday and Thursday for all staff and residents in Assisted Living, Memory Care and Skilled Nursing.

As always, if you have questions, please either contact me or Bob Beckham our COO  at 253-752-6621 or jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com.

Sincerely,

Judy Dunn, President & CEO


September 28

We want to inform you that a staff member has tested positive for COVID-19 at Franke Tobey Jones.  This team member last worked on September 24th and is quarantined at home.  This employee interacted with residents in Assisted Living and Memory Care. It is not possible to determine exactly which residents did or did not come in contact with this staff member. We are working closely with Tacoma-Pierce County Health Department for next steps which will include at least two rounds of testing.  Residents in Assisted Living, Memory Care and Skilled Nursing will be tested on October 1st and October 8th.  All staff members will also be tested on these dates.  Independent residents are not required to be tested.

Residents in Skilled Nursing, Assisted Living and Memory Care are being asked to quarantine in their rooms as much as possible and to minimize interactions between residents. Unfortunately, residents in these areas are not able to venture outside for walks at this time. We have discontinued group activities in these areas as well as the group dining that just restarted in Assisted Living. Telemedicine should be utilized whenever possible and non-medically necessary trips off campus should be avoided.  The risk assessment tool will be continued to be used to assess the level of risk.

We continue to follow the various guidelines set forth to stop the spread of COVID-19 as provided by the Washington Department of Health (DOH), the Centers for Medicare & Medicaid Services (CMS) and Centers for Disease Control and Prevention (CDC).  These protocols include screening, wearing masks and appropriate PPE, rigorous disinfecting and limiting access to areas on campus.  A reminder, the Health Insurance Portability & Accountability Act (HIPPA) protects medical data; we are unable to share more details.

Franke Tobey Jones appreciates your understanding as we continue to follow the requirements to keep both our residents and team members healthy.  We encourage family members to communicate regularly through your FTJ Personal Concierge team member, with virtual visits, phone calls and emails.  Outdoor visits have been paused for Assisted Living, Memory Care and Skilled Nursing residents.  Areas for window visits are being determined; more information will be shared as soon as available.  Independent residents can continue outdoor visits at this time.

Our team has been diligent in following all the protocols and we are proud of their efforts to keep the case count so low.  On behalf of our entire Franke Tobey Jones community, I want to thank each of you for your continued support.   

As always, if you have questions, please either call me or Bob Beckham our COO at 253-752-6621 or email at jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com.

Sincerely,

Judy Dunn, President & CEO


September 10

We are excited to announce that we are now in Phase 2 of the Safe Start for Long Term Care guidelines. The Phase 2 opening will mostly effect activities and dining.

Activities

Beginning on Wednesday September 9th group activities began in the care areas following the guidelines.  Masks will be required for all participants, social distancing will be observed throughout groups and extra sanitizing will occur.  Groups are limited to no more than 10 people total.  Activities will take place on a regular basis unless COVID cases increase to the point that we need to move back into Phase 1. Residents must still stay in their own buildings for activities unless walking outside.

Dining

The dining rooms in Lillian Pratt, Tobey Jones and Skilled Nursing will begin operating on a limited basis on the following dates. More information to be provided before the dining rooms open.

  • September 24th           Tobey Jones Building
  • September 25th           Lillian Pratt
  • September 30th           Skilled nursing

The outdoor visitation program is going well.  In the first two weeks we had 254 visitors which was wonderful.  We apologize for having to cancel visitations this week, but the wind and poor air quality (Pierce County was on Red Alert status) has made outdoor visits unsafe for our vulnerable/sensitive population.  We are doing everything we can to keep our residents safe which I know you can understand.  Thank you for your patience.

Again, we genuinely appreciate the support that we have received from our families, residents  and team members.

As always, if you have questions, please either call me or Bob Beckham our COO.

253-752-6621.  jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com

Sincerely,

Judy Dunn, President & CEO


September 3

Hello and welcome to September!  The weather remains absolutely spectacular, which is great news for those wanting to visit your loved one at Franke Tobey Jones!  It has been ABSOLUTELY WONDERFUL to see resident family members and friends here once again.  We’re thrilled that so many of you are taking this opportunity to see your loved ones.  We’d like to clarify some aspects of the visitation policy, and feel free to call the front desk 253-752-6621 with questions: 

  • Please make sure the resident you wish to visit does not have a conflicting appointment during your scheduled visit.  If you need to cancel your visit appointment, PLEASE CALL and let us know.
  • Please do not arrive more than five minutes early and do not enter the buildings.
  • No Medical Appointments during visits.  Medical appointments cannot be taken care of or combined with visitations.
  • Only two visitors are allowed per visit, a child counts as 1 visitor.

Other good news…we remain safe and secure with no cases of COVID.  Thank you to this exceptional village of residents, team members, family members and friends who are making this happen.  We couldn’t do it without everyone’s diligence in abiding by the rules. 

We received great news this week. The Washington State Department of Health and DSHS have updated the Safe Start for Long Term Care guidelines. The new update allows communities to use the Risk Assessment tool for outings away from the community. Based on the Risk Assessment a 14 day quarantine may not be required after every trip away from Franke Tobey Jones. We are still working on finalizing all of the details of this process with the Tacoma Pierce County Health Department. The goal is to implement this plan starting Tuesday, September 8th. Additionally, Pierce County is getting very close to entering Phase 2 of the Safe Start for Long Term Care. Stay tuned for more details as they become available.

Once again, on behalf of our entire Franke Tobey Jones community, I want to thank each of you for your continued patience and support.  It is truly helping to keep us all safe and healthy.

As always, if you have questions, please either call me or Bob Beckham our COO.

253-752-6621jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com

Sincerely,

Judy Dunn, President & CEO


August 10

Good news!  We are opening our campus for visitations.  All guidelines must be followed.

Outdoor Visitation Guidelines for Residents/Families ~ Starting on Wednesday, August 12, 2020

Franke Tobey Jones is following DSHS & DOH Safe Start for Long Term Care requirements which include specific guidelines for visitations. FTJ has designated areas for resident and families to visit outdoors (weather permitting) that offer privacy and social distancing. Outdoor visit locations will be marked with bright green tape. Please adhere to the guidelines so that this privilege is not taken away. These guidelines are subject to change and are dependent on various criteria.

Basic Guidelines:

  • Families must make an appointment for Skilled Nursing (SN), Memory Care (MC) and Assisted Living (AL) at least 24 hours in advance.
  • Appointments will only need to be made for SN, MC and AL so that we can ensure the resident is outside and staff is available to monitor. Please call the Lillian Pratt front desk (253-752-6621) to make an appointment.
  • Residents in SN, MC & LP will be allowed two (2) visitors per visit, two (2) times a week during the hours of 9:30 to 3:30 Monday through Friday only. Visits are limited to half hour and dependent upon the availability. You will only be allowed to schedule a week at a time to allow for other visitors.
  • Check-in process will be done outside at your visitation area by the scheduled concierge. Please do not enter the buildings. Meet at your designated outdoor area.
  • Use of mask is required for all visitors and residents at all times.
  • Maintain six feet (6’) social distancing at all times. Please do not hug, kiss or touch your loved one.
  • Clean hands with hand sanitizer.
  • Please do not move chairs from marked spots.
  • Visitation must be supervised by an FTJ staff member for SN, MC and AL to ensure check-in (screening), and Contact Log are completed plus guidelines of social distancing, masks and disinfecting the surface areas are being adhered to.
  • Residents who live in the Duplexes, Bristol View, Garden Apartments and the Tobey Jones Building do not need to schedule an appointment but must adhere to guidelines in the designated independent resident visitation locations.

Locations for Outdoor Visits ~ All Locations Will Be Marked With Signs (see map below)

  • Skilled Nursing: North side entrance (covered) & Care Center garden circle by the Tobey Jones Building by the sundial.
  • Memory Care: Courtyard on Bristol St. (enclosed).  Staff will need to let family in through the gate.  There are two available tables.
  • Lillian Pratt: Outside parlor/main entrance on far left side under tent & west entrance under tent.
  • Independent Living:
    • Outside Tobey Jones Parlor and Tobey Jones gazebo
    • Courtyard between Tobey Jones and Bristol View
    • Both Duplex gazebos
    • Outside the north entrance of the Wellness Center (three) spots
    • Two locations at Bristol View fire pit and also the Bristol View south entrance (covered)

If you have questions, please call our front desk at 253-752-6621.

Outdoor Visitation Area Map


August 7

The spread of COVID-19 continues to impact many U.S. states, counties and cities.  This virus is highly contagious, and residents of senior living communities are at high risk of serious illness or death from COVID-19 infection.  It is everyone’s responsibility to follow sensible precautions to help protect our residents.  This includes staff, residents and their families.

The Department of Social and Health Services (DSHS), the Department of Health (DOH) and local health jurisdictions have provided updated requirements to help limit COVID-19 exposure in long-term care residential settings.  Programming changes are essential based on new guidance and the prevalence of the virus in the surrounding community.

Although Pierce County is in Phase 2 of Washington State’s Safe Start program, according to Washington’s Secretary of the Department of Health, long-term care communities in Pierce county are still in Phase 1 of the Safe Start for Long Term Care. We are still awaiting the final version of these guidelines in order to implement all of the necessary changes. We are aware of the potential for outdoor visitation but we have yet to receive the guidelines associated with this. As soon as the final guidelines are received we will share the new visitation procedures with everyone. We know everyone is excited at the prospect of visiting your loved ones and we ask for your continued patience as we develop these plans. At this time, visitation is still prohibited until further notice. We hope to provide this very soon.

A few things will change starting Monday, August 10th:

  1. Assisted Living group activities will discontinue.
  2. Assisted Living residents will be required to quarantine for 14 days if they leave the facility for any reason (medical and non-medical). Walks around campus or off-campus are allowed with masks and social distancing required. The 14 day quarantine does not apply to these walks.
  3. Wellness classes will be limited to 5 people and the equipment area will be limited to 3 people.

We continue to work diligently to create an enriching and safe living environment during these challenging times.  Dining services are available for delivery or pick up of meals. The salons are now open to residents.  Exercise opportunities are being offered.  Individual and hallway activities help keep residents engaged.  While indoor visits are still prohibited by the state (except for compassionate care situations) personal concierges are available to assist with video technology calls with families.

We thank you for your support in following changing procedures as they are announced.  Our top priority is the health and safety of those we serve.

As always, if you have questions, please either call me or Bob Beckham.

253-752-6621.

jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com

Sincerely,

Judy Dunn, President & CEO


July 31

Summer is finally upon us and we hope you are keeping cool and safe despite this heat.

In the last COVID update we reported that a staff member had tested positive for COVID and was quarantined at home.  This team member has completed the quarantine time period, tested negative and has returned to work.  All the contact tracing was also completed, and all these tests came back negative as well.  We are proud to say that we have no other new COVID cases to report.

As we continue to follow guidance set forth to stop the spread of COVID-19 as provided by the Washington Department of Health (DOH), the Centers for Medicare & Medicaid Services (CMS) and Centers for Disease Control and Prevention (CDC), we are also waiting to hear from the State this week regarding the potential phased reopening plans for long-term care communities and what that will entail.  We will keep you informed with any reopening plans that are in the works.

Once again, on behalf of our entire Franke Tobey Jones community, I want to thank each of you for your continued patience and support.  It is truly helping to keep us all safe and healthy.

As always, if you have questions, please either call me or Bob Beckham our COO.

253-752-6621.  jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com

Sincerely,

Judy Dunn, President & CEO


July 17

We want to inform you that we have our first case of COVID-19 at Franke Tobey Jones.  We learned one staff member recently tested positive and is quarantined at home.  This employee is not a direct care provider, last worked on July 9 and did not display any symptoms at work.  We are working with Tacoma-Pierce County Department of Health for next steps.

Please know that we continue to follow guidance set forth to stop the spread of COVID-19 as provided by the Washington Department of Health (DOH), the Centers for Medicare & Medicaid Services (CMS) and Centers for Disease Control and Prevention (CDC).  These protocols include screening, wearing masks and appropriate PPE, rigorous disinfecting and limiting access to areas on campus.  A reminder, the Health Insurance Portability & Accountability Act (HIPPA) protects medical data; we are unable to share names or locations.

Franke Tobey Jones appreciates your understanding as we continue to vigorously enforce the state’s decision to restrict all visits into the community at this time.  This is certainly frustrating when wanting to see loved ones, but we want to do everything in our power to keep our residents healthy.  We continue to encourage family members to communicate regularly through your FTJ Personal Concierge team member, FaceTime/Skype/ZOOM calls, phone calls and emails.  For more information on scheduling virtual visitation, please contact your Personal Concierge team member or call 253-752-6621.

We will continue to provide you with periodic updates with as much information as we can regarding our efforts to combat COVID-19.  Our team has been diligent in following the protocols set in place, and we are proud of their efforts to keep the case count so low.  On behalf of our entire Franke Tobey Jones community, I want to thank each of you for your continued patience and support.  It means a great deal to us.

As always, if you have questions, please either call me or Bob Beckham our COO.

253-752-6621.  jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com

Sincerely,

Judy Dunn, President & CEO


July 6

We hope everyone had a safe and enjoyable July 4th.  The year is marching on, and as attempts are made to reopen areas of Pierce County and Washington, we continue to be vigilant in our efforts to reduce risk to our senior population.

While visitors are not allowed on campus, we want to make sure that you are aware of the services we are offering to keep residents connected with families.  Please reach out to your Personal Concierge team member regarding any of these options, and we will organize for you.

  • Virtual meetings with families.
  • Picture taking and texting to your family or friends.
  • Virtual medical appointments with your physician.
  • Care package deliveries.

We continue to closely monitor state, CMS, CDC and DOH updates and guidelines and are adapting policies and procedures to follow these guidelines.  Residents can find information regarding limited activities in the weekly Tobey Topics newsletter.

Thank you again for being such positive and engaged members of our community.  It is our pleasure to serve you and your family.  Please feel free to reach out to me or Bob Beckham directly if you have any questions or concerns.  253-752-6621.

jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com

Sincerely,

Judy Dunn, President & CEO


 June 25

As we head into the last week of June, the summer weather is gracing us with glorious sunshine that is lifting spirits.  We hope that everyone has the opportunity to get outside and soak in the Vitamin D.  Residents on our campus have been sitting out in the sunshine as well and taking walks with their Personal Concierge team members and with our Activity and Wellness team members.

We are happy to report that we have tested all staff, assisted living, skilled nursing and memory care residents for COVID and all have tested negative.  We have also worked with an independent contractor to test nearly 75 percent of independent residents that volunteered to be tested, and those tests were all negative as well.  In all we tested 331 residents and staff and all 331 are negative.  Thank you to everyone who continues to follow recommended regulations.  These results reflect all the hard work!

Governor Jay Inslee announced a statewide mandatory face covering order that will take effect Friday, June 26.  The order requires face coverings when people are indoors in a public area, and outdoors in a public area when six feet of physical distancing cannot be maintained.  FTJ team members have been required to wear face masks in all the buildings and around campus.  We have also been strongly encouraging the wearing of face masks for residents as well.  Now it is mandatory.

A plan to reopen various activities and programs at FTJ is in the works.  These plans will be based on pending guidance from regulatory authorities as there will be new guidelines necessary to maintain the safety and wellbeing of residents and team members.  We will continue to evaluate guidance to determine when additional opportunities will be made available.  These activities will be limited in size, masks will be required, and social distancing will be observed.  Residents, please see more specifics in the weekly Tobey Topics.

Thanks again to all of you who were able to participate in our Grads, Dads, Summer Fun Family Drive Through Parade.  It was such a fun day for everyone!  If you’d like to see the video, please go to

https://www.youtube.com/watch?v=E3Gt3lbCLKU&t=16s

As always, if you have questions, please either call me or Bob Beckham. 253-752-6621.

jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com

Sincerely,

Judy Dunn, President & CEO


June 19

Testing for COVID-19 took place this week in order to comply with the state mandate to test skilled nursing, memory care and assisted living residents, and every employee.  These tests were provided by the State of Washington.  We are happy to announce that all staff and residents tested negative for COVID-19!  I want to congratulate our team, residents and families who have been diligent with complying with all the precautions during this difficult time.  These results show the efforts everyone is making.  Thank you!

We have worked with an outside lab vendor to be on-site Tuesday 6/23 from 8-11am to provide testing for independent residents.  While this is not part of the state mandate, we wanted to provide a convenient testing opportunity for independent residents.  The deadline has passed to sign-up for testing.  If you have already signed-up please wear your mask and remember to bring your ID and Medicare card.  

We are as anxious as you are for things to return to ‘normal,’ but we continue to take a slow and measured approach to reopening in order to keep our community safe and healthy.  The virus is still a threat, and we remain vigilant in all efforts to protect everyone who lives and works here.   We also remain closed to visitors due to mandates, but encourage family and friends to reach out to their loved ones by phone or virtual means to keep in touch, boost spirits and ease the effects of social distancing.  Our leadership team continues to evaluate how programs and spaces will be utilized; details will be shared as they become available.

 We want to thank you for your cooperation over the last few months.  We understand that it has been a challenge for everyone as we have worked together to limit the spread of the COVID-19.   Your support means the world to us.  

A reminder that the Wellness/Fitness Center is open for residents who want to exercise in the gym.  There is a sign-up schedule for social distancing purposes, and the equipment is disinfected after each use.

We’d like to take this opportunity to thank everyone who joined in the Grads, Dad’s Summer Fun Family Drive Through Parade yesterday.  It was terrific to see everyone, and I know our residents were thrilled to see their family members!  The weather was great, and fun was had by all.  We also want to say HAPPY FATHER’S DAY to all our resident, staff and family member fathers!  Have a wonderful Father’s Day! 

As always, if you have questions, please either call me or Bob Beckham. 253-752-6621.

jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com

Sincerely,

Judy Dunn, President & CEO

 


June 10, 2020

As most of you are aware there is a state mandate to complete COVID-19 testing of all skilled nursing and assisted living/memory care residents and staff. We have been in contact with the Washington State Department of Health to arrange for this testing. Franke Tobey Jones will be testing all skilled nursing, assisted living and memory care residents along with all FTJ staff and contracted/agency staff. Testing will begin with residents on Monday, June 15th. Staff testing will begin in the afternoon on Monday and continue into Wednesday morning, June 17th, if necessary.

While this test is not required for residents, we strongly encourage all residents in our care areas to consent to testing.  The good news is that the test swabs are a nasal swab which does not require deep insertion into the nose to obtain a specimen. Positive test results will stay confidential and only need to be reported to the individual and required health jurisdictions.  As a reminder, we continue to be COVID-19 free at FTJ, though as residents and staff are tested it is likely there may be one or more positive tests results. A summary of results will be made available on FTJ’s website.

We are also working with an outside vendor to come on-site and provide testing to all independent living residents. While this is outside the state-directed mandate we still feel it is important to provide a convenient testing option to those independent living residents wanting to be tested. As this plan comes together we will provide more information.  There are also several drive through testing sites available nearby if you choose to get tested on your own.

We are still encouraging residents not to leave campus for any reasons except critical medical appointments.  This applies to everyone living in all areas of our campus:  independent living, assisted living, skilled nursing and memory care. 

As the state and local area begin to move into re-opening phases, FTJ will continue to follow specific guidelines for senior living communities with other timelines.  However, we are working on plans to begin moving into Phase 2.  Stay tune for more details as they become available. 

Just a reminder, we will be hosting our Dads, Grads, Summer Fun Family Drive Through Parade next week on Thursday, June 18 at 2:00 p.m.  We’re all looking forward to a wonderful afternoon!

Thanks to everyone for your continued diligence to keep both residents and each other safe and healthy.  As always, if you have questions, please either call me or Bob Beckham. 253-752-6621.  

 jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com

Sincerely,

Judy Dunn, President & CEO


June 4, 2020

This is truly a difficult time in our nation and the world.  We are moved by the protests happening now and the circumstances it took to get here.  Fundamental social problems along with the impacts of COVID-19 cause further reflection of the national state of affairs.   We are thankful to those who provide leadership and strength in support of our community.  And we are especially thankful to the amazing FTJ staff who come together each day to serve our residents and each other.  We pray for peace and health in these times of turmoil and unrest.

A Federal mandate was recently announced stating residents and employees at each of the 15,000+ nursing homes (skilled nursing) in the United States must be tested for COVID-19.  State officials extended this mandate for Assisted Living facilities with Memory Care.  Therefore, Franke Tobey Jones must now test each Nursing Home, Assisted Living  and Memory Care resident and staff member by the end of June. 

Based on language received, this is not a voluntary test, but instead a mandatory test provided by the State of Washington.  The good news is that the test swabs are a nasal swab which does not require deep insertion into the nose to obtain a specimen. Positive test results will stay confidential and only need to be reported to the individual and required health jurisdictions.  There are still many details that are being worked out, but we wanted to make sure we communicated as much as we know for now.  As a reminder, we continue to be COVID-19 free at FTJ, though as residents and staff are tested it is likely that one or more positive tests will come back. A summary of results will be made available on FTJ’s website.

We hope that everyone has now received the invitation to the FTJ Grads, Dads, Summer Fun Family Drive Through Parade.  This will be held on June 18th (weather permitting) at 2:00 p.m., and we hope all residents and family members will participate including grads who would like to wear their cap and gown!  Let us know if you have any questions.

We have received questions regarding visits with your loved one.  Franke Tobey Jones continues to follow the state’s mandate not allowing visitors to retirement communities. This mandate will remain in effect until at least June 30th despite the community outside of Franke Tobey Jones moving to Phase 2 and beyond. We recognize the restrictions are challenging and difficult, but they are necessary at this point in time.  Our team members, residents and resident family members have done an outstanding job in keeping both residents and employees COVID-19 free, and it is because of everyone’s diligence in observing the mandated protocols. We ask for your continued patience and strict adherence to these rules and restrictions.  We will be starting to send FTJ COVID updates every other week from here on out unless we need to communicate with you before then.

As always, if you have questions, please either call me or Bob Beckham our COO.

253-752-6621.  jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com

Sincerely,

Judy Dunn, President & CEO


May 28

We hope that everyone had a nice three-day Memorial Day weekend and had the opportunity to honor those who have made the ultimate sacrifice while serving our country.  It is truly humbling. 

Speaking of holidays, we are excited to announce that a Grads, Dads, Summer Family Drive By Parade is in the planning stages.  The last FTJ parade was so much fun, we are looking forward to hosting another one!  We will be honoring FTJ team member grads, team member and resident dads, and family member grads and dads.  The date and time will be Thursday, June 18 at 2:00 p.m., though we are trying to be a bit flexible to take into account the weather.  We’d love to have FTJ resident family members participate, and grads can wear their cap and gown.  Look for more information either through your FTJ Personal Concierge or in the upcoming COVID updates.

You may have heard on the news that staff members and residents at care facilities/communities will need to be tested for COVID-19.  A testing plan is being created but many details are not yet known.  The Washington State Department of Health and the Tacoma-Pierce County Health Department will be providing further guidance. Further information will be provided once a testing plan is finalized.

Although we are still COVID free, to be prepared, a seven-room wing in the FTJ Care Center has been set aside and equipped as an COVID isolation area.  If needed, this would be used just for FTJ residents.  The goal and hope is that we never have to use this area.  However, the truth of the matter is, with everyone being tested in the next few weeks, we anticipate that someone on campus may test positive.  Should any resident(s) test positive, necessary arrangements will be made to isolate these residents in that area of the Care Center if appropriate.  Please know that the safety and health of both residents and staff are our top priority. 

We know that as the days and weeks pass, it is getting harder and harder to stay isolated.  This is not only true for our residents, but for everyone!  We sincerely hope that the hallway and tailgate happy hours, hallway exercises, one-on-one walks, small craft sessions and resident gardening is helping to alleviate at least a bit of the isolation.

Once again, thank you to our amazing and dedicated residents, family members and team members for all you are doing to keep Franke Tobey Jones safe from COVID.

As always, if you have questions, please either call me or Bob Beckham our COO.

253-752-6621.  jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com

Sincerely,

Judy Dunn, President & CEO


May 19

This week we celebrate the birthday of our founder Mrs. Franke Tobey Jones.  In 2014, on our 90th Anniversary, the City of Tacoma proclaimed May 21st Franke Tobey Jones Day, and this is something of which we are still immensely honored.  Even during this challenging time, we continue to live our deeply rooted mission “To enrich and extend the quality of life for seniors in our community.”  We believe Mrs. Franke Tobey Jones would be truly gratified and pleased of how our residents, family members and team members have been handling the time of COVID 19.  Nothing tests the integrity of an organization more than going through challenging times, and we, as an organization and family, have come together to weather this storm to the very best of our abilities.  Saying that, we still have no known or suspected cases of COVID-19.

This week a hallway exercise program started which has been well attended. The hallway happy hours, one-on-one craft projects, FaceTime with residents and their family members and all the other things that continue to be our new normal.

We know that Memorial Day is coming up on Monday, so we would like to take this opportunity to salute and honor all the men and women who have died while serving in the U.S. military. Thank you for your service, and may God bless and keep our fallen, our veterans and active military, and the United States of America.

As always, if you have questions, please either call me or Bob Beckham our COO.

253-752-6621.  jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com

Sincerely,

Judy Dunn, President & CEO


May 13

There’s not much new information to share this week but we are happy to say that we are still all well at Franke Tobey Jones.  On Monday next week some hallway exercises will be starting in these buildings: Garden Apartments, Tobey Jones, Bristol View and Lillian Pratt.  We will engage our residents on each floor that would like to participate, spaced out and wearing masks.  During this beautiful weather, we are encouraging residents to walk outside in small groups or alone depending on what area of campus they live.  The Resident Garden is beginning to bloom, and it’s a great place for residents to walk.  We also continue the weekly Hallway Happy Hours in each building.  Of course, for these modified programs, all social distancing rules are strictly followed as well as the wearing of masks and gloves.

An FTJ resident told us, “In the midst of missing family visits, attending usual events and visiting with other residents I’m so glad to be at FTJ.  While in the outside community so many are dealing with this illness, having their lives turned completely upside down, I need not worry, and am grateful knowing caring staff will provide whatever I need.”

We would like to thank, once again, resident family members who go out of their way to thank our staff with kind and encouraging words, treats, flowers and so much love!  We can’t thank you enough for all your reassuring and uplifting thoughts.  We truly appreciate you!

“This is just a note to thank all of the FTJ family for the regular updates, and most importantly for the extra effort you are making to make my mother and the other residents as comfortable as possible during this difficult time,” commented one family member. “My mom is lucky enough to have basic computer skills (drilled into her by her three sons when we moved her there 13 years ago!) and we talk by Skype at least once a week. She never fails to mention the loving care she is receiving from the staff there. I think I have heard about the ice cream delivery at least three times!  In a time of such fear and confusion, there are no words to express my gratitude for the work your staff is doing to provide what comfort you can to my mom in her life there.”

As always, if you have questions, please either call me or Bob Beckham our COO.

253-752-6621.  jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com

Sincerely,

Judy Dunn, President & CEO


May 6

We’d like to wish a Happy Mother’s Day to all of our mom’s!  We know it’s a very different and challenging Mother’s Day for all of us, but we hope that everyone can still feel a sense of joy and blessing for all the wonderful women in our lives.  We are planning some special treats for all our resident moms here at Franke Tobey Jones, because we can always celebrate how special they are to us.  Please remember that, even on Mother’s Day, we cannot allow visitations with residents.  We encourage virtual visits, phone calls, flowers being sent, special treats being delivered by grocery stores and cards being mailed.  Also, if you have a special Mother’s Day request that we can help you with, please contact your Personal Concierge.  Several of our Concierge team members do not work on the weekend, so do not delay in connecting with your Personal Concierge.

There was some confusion from last week’s COVID Update regarding deliveries that we would like to clarify.  We have not changed any of the non-visitation rules.  The same rules we have been following still continue.  Family members can come on campus for deliveries/pick-ups, they just cannot stay and visit.  Please wear a mask and maintain recommended social distancing, and work through your Personal Concierge team member to get deliveries to your resident.   We appreciate everyone’s compliance with these regulations.

We understand this is an extremely emotional time for families and residents, but we have to remember why we are doing this. The residents we serve are the most at risk group.  It is the reason we are fighting so hard to do everything we can to protect the Franke Tobey Jones community, for both our residents and team members.

“The fact that we have not had a case of Covid-19 reported to date, I believe, is due to the aggressive measures taken by FTJ early on,” says Nancy Cook, Franke Tobey Jones resident.  “I salute that. And I believe the continued strict discipline and adherence to the rules is clear evidence of the wisdom of FTJ’s approach. I hope we will all continue to adhere to the FTJ guidance and stay safe.”  Mame Matteson, another resident commented, “I feel that FTJ has bent over backward to help us survive the COVID crisis; from preparing and delivering meals to Hallway Happy Hours and to running errands for us, the staff has been wonderful and has done it all cheerfully.”

Our Wellness/Fitness team members are planning exercise programs that meet social distancing requirements.  We also continue our weekly Hallway Happy Hours and Tailgate Happy Hours – this week with a Cinco de Mayo theme.  Margarita anyone?  Of course, for all of these modified programs, all social distancing rules are strictly followed as well as the wearing of masks and gloves.  Some Senior University programs are also being offered by various online methods.

Again, Happy Mother’s Day to all the wonderful women in our lives. “A mum is not defined by biology, but by action.”  All women are being celebrated this Sunday!

As always, if you have questions, please either call me or Bob Beckham our COO.

253-752-6621.  jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com

Sincerely,

Judy Dunn, President & CEO


April 29

As we continue with our COVID restrictions, we find our residents coping as well as can be expected.  Some are out riding their bicycles around our beautiful campus blooming with springtime flowers or flying kites on our expansive front lawn or playing musical instruments out in the sunshine all while wearing masks and social distancing.  Others are reading quietly in their apartments, taking walks around campus and Facetiming/Skyping, etc. with family and friends.  Of course, it’s not ideal, but life goes on with this new normal as we remain well and healthy.

As more time passes with these current restrictions in place, we realize our residents are getting restless and want to leave campus.  However, we state once again that we are following Governor Inslee’s “Stay Home, Stay Healthy” policy.  We are encouraging everyone not to leave our campus for any reasons except critical medical appointments.  This applies to everyone living in all areas of our campus:  independent living, assisted living, skilled nursing and memory care.

We also understand that families want to see their loved ones and vice versa. It is human nature to want to be with our loved ones.  We are all feeling it and know that as each day passes it’s more difficult to be apart from those we love.  However, we must continue to enforce restricting visitors to Franke Tobey Jones.  These unauthorized visits include “window visits,” “talking over the fence visits,” and any other type of casual visits that seem appropriate as far as social distancing is concerned.  However, they are not appropriate.  Our “no visitors” policy applies to every family member and every resident.  No one is an exception except for those providing medical assistance.  This “no visitors” policy is not related to the Stay Home, Stay Healthy policy, but are guidelines by the DOH, CMS and CDC in which we are complying with for the protection and health of our residents.  Deliveries can still come onto campus, but please have family members work through our Personal Concierge team members to get these deliveries to our residents.

Along these lines, if you are a family member coming to our campus to sit in on a virtual doctors visit with your loved one, this is also not allowed.  Please make arrangements to join the doctor’s appointment virtually from another location.

We  know that Mother’s Day is coming up soon.  It’s an important occasion for all families, but, as difficult as this is, we must ask that you completely comply with the no visit rule.  We encourage virtual visits, phone calls, flowers being sent, special treats being delivered by grocery stores and cards being mailed.  Also, if you have a special Mother’s Day request that we can help you with, please contact your Personal Concierge.

In the coming weeks Washington State may begin re-opening businesses. This does not mean our campus will re-open to visitors in the same timeline.  As stated above, the “no visitors” policy is in place due to guidance provided by DOH, CMS and CDC and not the stay at home order. Given the higher risk the virus poses to our residents, we are intentionally planning to continue our aggressive measures to reduce potential exposure to our residents. We will continue to monitor and evaluate how and when to modify these procedures. We are aware of the strain this causes for residents, families and friends, and we share with you the desire to get back into a normal routine.  However, our goal is to always ensure everyone’s safety, so we urge you to please continue to follow our policies and procedures.

Again, we genuinely appreciate the support that we have received from our families, residents  and team members.

As always, if you have questions, please either call me or Bob Beckham our COO.

253-752-6621.  jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com

Sincerely,

Judy Dunn, President & CEO


April 23

First of all, we’d like to thank all the family members, residents and team members who participated in the FTJ Drive Through Springtime Parade last Friday.  The turnout far exceeded our wildest expectations!  We especially appreciate everyone’s efforts in keeping residents six feet apart and wearing a mask.  It was amazing to see the line of cars stretching as far as the eye could see down Vassault street, and seeing all the fun decorations, signs and balloons on the cars was just terrific.  The best part was seeing the SMILES on everyone’s faces and the tears of joy!  In the midst of this pandemic and these uncertain times, it was such an uplifting, heartfelt, fun and happy day for everyone involved.  One of our team members said it best, “If anyone wonders what love looks like, all they had to do was watch the parade.”

As you know, we are still healthy at FTJ, and we credit this to our residents, family members and team members who are taking extraordinary precautions both at work and at home to stay healthy and well. 

Recently we have noticed some family and friends visiting campus. We want to reiterate that visitors are prohibited at Franke Tobey Jones, and this includes visitors to our independent residents. We absolutely cannot say this strong enough!  It only takes one person to bring the virus here, and we simply do not want to take that risk.  The ‘No Visitors’ rule is for everyone’s health and safety.  It is for your protection.  Residents can coordinate with their Personal Concierge to receive packages from their family members.  The only visitors allowed on campus are selected vendors and those who are providing care to residents.  These visitors must be screened before entering any of our buildings and must wear a mask.  Everyone at FTJ wants to remain healthy, and it takes all of us to comply with the rules to make this happen.  Thank you so much!

Also, as a reminder, the CDC recommends wearing cloth face coverings in public settings, this includes all residents. We want to thank those who have donated fabric or are sewing masks for our independent residents. This is so appreciated!  Residents in our care areas have been given medical masks.  All team members are also required to wear a mask at work which FTJ has supplied. 

We have noticed more residents taking advantage of the recent sunshine and warmth by taking walks around our campus that is beautifully blooming this time a year. 

Again, we are truly grateful for our staff who are taking such good care of our residents in this challenging time, and for our residents and family members who being so kind and patient during our visitor restrictions.

 As always, if you have questions, please either call me or Bob Beckham our COO.

253-752-6621.  jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com

Sincerely,

Judy Dunn, President & CEO


 April 15

We continue to be vigilant in implementing the various guidelines from CMS, CDC, state and local authorities.  It’s no time to put our guards down and, yes, it sure is beginning to feel like a new normal!  We are still blessed to have no COVID-19 at Franke Tobey Jones.

This week the Interstate 5 electronic road signs say, “Staying at home is saving lives.  Keep it up!”  It IS so vitally important that we continue social distancing, restrict visitors, wash our hands and wear face masks.  Face masks are required for all FTJ team members and are highly recommended for all residents. Face masks are considered an additional layer of protection, though they will not prevent the spread of COVID-19 without doing other protective measures such as washing your hands and maintaining physical distance.  We have several people currently sewing face masks, and these will be delivered to residents that don’t have them when available.

We have been implementing some fun “social distant” resident pick-me-ups such as Hallway Happy Hours and special Easter treats.  Our Director of Dining played Ice Cream Man last week (bringing ice cream bars to residents) with authentic ice cream truck music!  All wearing masks and gloves of course. 

Thank you to our entire staff.  All have been real troopers and so sincere in implementing the new regulations and keeping safe while here and while at home.  We can’t thank you enough for your diligence in helping us thwart off the COVID-19 virus. And thank you to our resident Personal Concierge team for your extra help in keeping our residents connected with their family members. 

We hope to see all family members participate in our Springtime Parade this Friday, April 17, at 1:30.  We will try to get as many residents as possible out on the parade route!  This should be a wonderful event and lift all of our spirits!

As always, if you have questions, please either call me or Bob Beckham our COO.   

(253) 752-6621.  jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com

Sincerely

Judy Dunn,

President and CEO

“Every situation in life is temporary.  So, when life is good, make sure you enjoy and receive it fully.  And when life is not so good, remember that it will not last forever and better days are on the way.”  Coco Calla


April 7

As we continue our COVID-19 restrictions it seems by all indications that Washington State is flattening the curve, and this is good news!  But, we must all stay vigilant to keep the curve going in the right direction.  We thank all of our residents, team members and family members who are helping keep our Franke Tobey Jones community safe.

According to Tacoma-Pierce County Health Department, effective last Friday, April 3, all staff working in long-term care must wear a mask at work.  For clinical staff, a mask must be worn during their entire shift and cannot be a homemade mask.  All non-clinical staff must wear a mask at all times while at FTJ when moving through any part of any building where residents reside.  FTJ is supplying masks to all our team members.

We are also recommending to all our residents that they wear masks when out of their duplex/apartment.  Because not everyone has a mask, we have been reaching out to numerous sources to obtain homemade masks and hope to have some on campus in the near future for our residents who need one.

Our Personal Concierge program continues to be a success in connecting residents with their family members and answering questions and requests from family members as it pertains to their loved ones at FTJ.  We continue to implement many, many Facetime sessions daily; deliver groceries, sundries, homemade treats, cards and more to our residents; and communicate with family members regarding the latest COVID-19 information that we have.

We continue to follow and enforce all COVID-19 restrictions and guidelines provided by the Department of Health, the Centers for Medicaid and Medicare Services (CMS) and the CDC.

Again, we are truly grateful for our staff who are taking so many precautions while caring for our residents, and for the support we’ve been receiving from our residents and family members during this uniquely challenging time.  We know that it is genuinely difficult for everyone to be isolated, but everyone’s efforts are paying off.  Our quote of the week is from Isabel Allende ~ “We all have an unsuspected reserve of strength inside that emerges when life puts us to the test.”  Isn’t this so true!  We are resilient in times like these and forge our way everyday through uncertainty, challenge and change.  We will all get through this together, ever more grateful when we get to the other side.

As always, if you have questions, please either call me or Bob Beckham our COO.

253-752-6621.  jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com

Sincerely,

Judy Dunn, President & CEO


March 26, 2020

We are so happy to say that there are still no cases of COVID-19 at Franke Tobey Jones.  We continue to follow guidelines from the state government and the Centers for Disease Control.  We are also regularly updating our COVID-19 protocols to ensure the continued safety of our residents and staff. 

We are grateful for the support we’ve been getting from our residents and family members during this uniquely challenging time. We thank the family members and friends of our residents who have been understanding of our new policies set in place to protect our campus from this serious threat.  We also have deep appreciation for our staff who are taking so many precautions while caring for our residents. 

As you are well aware by now, visitors are not allowed on our campus.  The only exception is in end of life situations.  To help keep the connections between our residents, families and staff strong during this time of visitor restrictions, we have implemented a Resident Concierge program for all residents. The Resident Concierge team members have been in touch with residents and families/POAs to answer questions and to be the liaison for items the resident may need. Our team members are also helping to facilitate Facetime and Skype conversations between residents and family which has worked very well. 

We are encouraging our resident to not leave campus and to practice social distancing while on campus.  Also, to wash their hands often and use hand sanitizer as well as to not go from building to building.  Furthermore, our staff are required to undergo COVID-19 screening daily before starting their shift including checking temperature and answering questions about COVID-19 signs and symptoms. Staff that show any signs of illness will be sent home.

 Our dining rooms are closed where appropriate, and residents are either picking up their meals or meals are being delivered to the residents.  And while all of our group activities and events remain cancelled, we are still providing individual activities and engagement to residents. We are continuing to practice high frequency cleaning, especially on high touch surfaces such as railings, tables, chairs, etc. 

Our Point Defiance ~ Ruston Senior Center is also closed; however, we are supporting our community by providing lunches for pick up and check-in phone calls from our Senior Center staff members.

What we know for sure is that in adversity – together we are better, stronger, and smarter than we are alone.  Nothing is stronger than all of us pulling together. Thank you for your continued understanding and support as we face these challenging times with team work, communication, care and dedication to our precious residents and team members.

As always, if you have questions, please either call me or Bob Beckham our COO.

253-752-6621.  jdunn@franketobeyjones.com or bbeckham@franketobeyjones.com

Sincerely,

Judy Dunn, President & CEO


March 16, 2020

Dear Residents and Family Members,

We are thankful to report that there are still no known or suspected cases of COVID-19 at Franke Tobey Jones.  Please know that maintaining the health, wellness and safety of your loved ones and our team members is our number one priority. We continue to do everything possible to protect our residents and staff and to be positioned to respond quickly and effectively should it impact someone in our setting. Staff and vendors are being monitored routinely for signs and symptoms and will be managed accordingly following recommended CDC/DOH protocols for testing and further treatment as needed. 

In accordance with the updated federal guidelines we are also implementing the following:

Effective March 16th

  • Visitors
    • All visitors are prohibited
    • Exceptions will be made for end-of-life situations
  • Vendors
    • Vendor deliveries in LP will be dropped off at the front desk
    • Non-essential medical providers will not be allowed to visit residents (podiatrist, dentist, etc.)
  • Activities
    • All group activities throughout campus will be discontinued in Assisted Living and Skilled Nursing
    • Memory Care activities will continue with social distancing implemented when possible
  • Wellness Center
    • All group classes are discontinued
    • All personal training sessions are discontinued
    • Resident use of the Wellness will continue
  • Transportation
    • Transportation will continue to be provided for residents for medical appointments only
  • The Rez
    • The Rez will remain open as scheduled

Starting with the noon meal on March 17th

  • Tobey Jones Building Dining 
    • The dining room will be closed to dining
    • Meals will be available for pick up only from the dining room
  • Assisted Living Dining
    • The dining room will be closed to dining
    • Meals will be delivered to the residents in their rooms or can be picked up from the dining room
  • Skilled Nursing Dining
    • The dining room will be closed to dining
    • Meals will be delivered to the residents in their rooms
    • Residents requiring assistance or observation during meals will be assisted/observed by clinical staff in their rooms
  • Memory Care Dining
    • The dining room will remain open to dining
    • The dining area will be expanded to include the Activity area to allow for more social distancing
    • No more than 2 residents will be allowed per table
  • Garden Apartments
    • The continental breakfast will be discontinued
    • GA residents who dine in TJ can also pick up meals from the TJ dining room

We are working on a plan in which staff members will serve a group of residents as their conduit between family and residents. They will assist with coordination of laundry, pet care and grocery delivery, etc. as well as passing along any clinical information or questions to our Resident Care Supervisors. Our Resident Care Supervisors will work with families and residents regarding medications, medical appointments and all other things clinical. We will be in touch as this plan is finalized.

We understand this continues to be a burden and is a significant change to Franke Tobey Jones operations.  Please help us keep our residents and team members healthy. We recognize how difficult this will be yet limiting residents to potential exposure is a crucial element of containment.  We’d also  like to once again thank all our hard-working staff for being so dedicated in helping to keep Franke Tobey Jones safe.

If you would like to receive COVID-19 updates, please go to our website to sign up, www.franketobeyjones.com.  Or, email your email address to Christine Hall at chall@franketobeyjones.com to be added to the COVID-19 update list.

If you have questions, please contact Judy Dunn, President & CEO, or Bob Beckham, Chief Operations Officer at 253-752-6621 or email:    

Judy:  jdunn@franketobeyjones.com or Bob:  bbeckham@franketobeyjones.com

 

March 13, 2020

Dear Franke Tobey Jones Residents and Family Members,

We are thankful to report that currently there are no known or suspected cases of COVID-19 at Franke Tobey Jones.  In concern for our residents and team members, and in anticipation of more stringent federal regulations, visitors will not be allowed on the Franke Tobey Jones campus starting Monday, March 16, 2020.  This includes private companions.

We understand this is a burden to our residents and families.  Please help us keep our residents and team members healthy. We recognize how difficult this will be, yet limiting residents to potential exposure is a crucial element of containment. While this is a significant change to the operating practices of Franke Tobey Jones, we are dedicated to making the adjustments needed to prioritize and protect the needs of our residents and the staff who care for them.

  • Residents are strongly encouraged to not leave the Franke Tobey Jones campus.  For physician appointments or other urgent needs, please call our front desk at 253-752-6621 for assisted living, and 253-756-6234 for the Care Center.
  • If you are involved in your loved one’s care or assisting with medications and have concerns, also please contact the appropriate front desk and we will have a team member reach out to you.
  • Please bring supplies or any items for your loved one to the assisted living front entrance between 8 am and 7 pm. 

We understand that this will be a difficult time for our residents and families.  We encourage alternate ways of visiting with your loved ones, such as phone, face time, email, and skype. 

You may have many questions. We will update you as soon as we have more information to share.  Please go to our website for the most up to date information.  If you would like to receive COVID-19 updates, please go to our website and sign up for these.  www.franketobeyjones.com   Or, email your email address to Christine Hall at chall@franketobeyjones.com and she will put you on the list to receive COVID-19 updates.

We’d also like to thank all our hard-working staff for being so dedicated in helping to keep our communities safe.

If you have questions, please contact me or Bob Beckham, Chief Operations Officer.  253-752-6621. 

Judy:  jdunn@franketobeyjones.com

Bob:  bbeckham@franketobeyjones.com

 

Sincerely,

Judy Dunn, President & CEO

March 11, 2020

Dear Franke Tobey Jones Resident Family Members,

While we do not yet have a confirmed case of the coronavirus (COVID-19) at Franke Tobey Jones, the news about the spread of this new virus, and the risks it poses for those who become infected, is concerning to us all. Please know that maintaining the health, wellness and safety of your loved ones and our team members is our number one priority. We continue to do everything possible to protect our residents and staff and be positioned to respond quickly and effectively should it impact someone in our setting.

We are closely monitoring the latest information from the Washington Department of Health (DOH) and the Centers for Disease Control and Prevention (CDC), and we are working with state and local public health and emergency preparedness officials to strengthen our preparation for a possible outbreak of coronavirus. We are also adhering to Governor Inslee’s Proclamation 20-06 issued on 3/10/2020. That proclamation requires the following:

  • All residents in assisted living, skilled nursing and memory care are limited to one (1) adult visitor per day. This does not apply to end-of-life situations. Contracted care providers are not included in the one visitor per day limit. All visits must take place in the resident room only.
  • All visitors must be screened prior to entry for signs and symptoms of COVID-19. This includes completing a questionnaire regarding your potential exposure to COVID-19 and having your temperature checked.
  • All visitors must sign-in each day. New sign-in requirements include showing ID, providing contact information and recording your time in and time out.

We are also implementing increased measures that include:

  • Cancelling large group activities, events, residents trips and outings.
  • Limiting use of our Wellness Center to residents only.
  • Screening all staff and vendors each day for signs and symptoms of COVID-19 including a symptom and exposure questionnaire and temperature checks.

In addition to the bullets above, we are also focused on infection control best practices with our staff and residents.  Staff have been trained on the symptoms of the Coronavirus (COVID-19), CDC recommended infection prevention techniques, and have clear protocols for staff to stay home and not come to work if they are ill or symptomatic.  Residents are being routinely monitored for signs and symptoms and will be managed accordingly following recommended CDC/DOH protocols for testing and further treatment as needed.

You are a key partner in keeping yourself and others healthy—wash your hands often; avoid touching your eyes, nose, and mouth; and if you are feeling ill, we ask that you not visit at this time. Communication is key, and we will continue to update you on important news or emerging issues. Please visit our website www.franketobeyjones.com for regular updates and to sign-up for notifications.  Please do not hesitate to contact me or Bob Beckham with any questions or concerns you may have.

Sincerely,

Judy Dunn, President & CEO

March 10, 2020

Regarding our Point Defiance ~ Ruston Senior Center

Due to the high susceptibility of seniors to the Coronavirus (COVID-19), the Health Department is recommending that all individual’s 60 and over stay at home.  In following their guidelines, the Pt. Defiance~Ruston Senior Center will be suspending our classes until further notice.

At this time, Catholic Community Services (CCS), will be serving pick-up meals out of the back (kitchen) door Monday through Thursday.  If you use the Shuttle and cannot get here, we may be able to deliver your meal.  Call (253) 756-0601 to inquire about delivery. 

We will keep you updated through email notifications to those on our email list or you can check our Facebook page.  If you are not on our email list, please provide an email address so that you will be included in the notifications.

We will be making welfare checks periodically to check on our participants.  Staff will be in the office and you are always welcome to call (253) 756-0601 during office hours. 

It is our hope that you all stay healthy.  Please forgive any inconvenience that this might cause.

Thank you,

Your Point Defiance ~ Ruston Senior Center Staff

March 9, 2020

While we do not have a confirmed case of the coronavirus (COVID-19) at Franke Tobey Jones, the news about the potential spread of this new disease, and the risks it poses for those who become infected, is concerning to us all. Please know that maintaining the health, wellness and safety of our residents and staff is our number one priority.

  • We have emergency preparedness and infection prevention and control plans in place, which address how we prepare for and manage infectious disease outbreaks. We are incorporating new information on coronavirus into those procedures as it becomes available. Our staff are trained in infection control practices and follow established protocols based on that training.
  • We have clear protocols for staff to stay home and not come to work if they are ill or symptomatic, and we are asking residents to self-isolate if they are symptomatic.
  • We are closely monitoring the latest information from the Washington Department of Health and the Centers for Disease Control and Prevention (CDC), and we are working with state and local public health and emergency preparedness officials to strengthen our preparation for a possible outbreak of coronavirus.
  • We are limiting visitors into our buildings as well as screening them for possible symptoms if they absolutely need to enter our buildings.
  • We are cancelling some group activities.
  • The Admissions Team will be in contact with anyone scheduled to tour our campus as well as screen any drop-in tours.
  • We are contacting off-site caregiver companies and caregivers that regularly visit our campus to ensure that they are following the same protocols as our staff.
  • In dining the following changes will occur:
    • Discontinuing all self-service food and beverages
    • Multi-use items such as salt and pepper shakers will be replaced with single use items.
    • Table linens will be discontinued for more effective sanitizing of dining tables

Regarding our Point Defiance ~ Ruston Senior Center:  Large group activities, including craft classes, strength and balance, yoga, line dancing, tap dancing, etc. are cancelled until further notice. For now, AARP tax prep will take place by appointment only.

Communication is key, and we will continue to update you on important news or emerging issues. Please continue to visit our website for regular updates. You can also sign up below to receive updates.

March 4, 2020

Since our last letter to you, there have been additional cases of coronavirus (COVID-19) confirmed in King and Snohomish Counties.  Our hearts are with those who have been affected by this outbreak.

It’s important to emphasize thus far the vast majority of cases have experienced relatively mild symptoms, such as fever and cough.  Currently no one at FTJ has been diagnosed with COVID-19.

We take the safety of everyone seriously and want to share with you how Franke Tobey Jones is responding to this changing situation. Click Here for more information and links.